Effective Date: August 6, 2026

 

Introduction

At Cross Timbers Supply Co. ('Cross Timbers Supply Co.', 'we', 'our', or 'us'), we value your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information.

By using our website, contacting us, purchasing our products or services, or communicating with us by phone, email, text message, or social media, you agree to the practices described in this Privacy Policy.

 

Information We Collect

Personal Information • Name • Business name • Mailing address • Billing address • Email address • Phone number • Vehicle information (when necessary for design or installation) • Artwork, logos, photographs, or other files you provide • Order history • Payment information (processed securely through third-party payment processors—we do not store complete credit card numbers) Website Information IP address, browser type, device information, pages visited, date/time of visits, referring website, cookies, and similar technologies.

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How We Use Your Information

Provide products and services; create custom designs; process and fulfill orders; schedule appointments; respond to inquiries; provide customer support; send invoices and receipts; improve our products, services, and website; communicate regarding orders; send promotional communications if you opt in; and comply with legal obligations. SMS & Text Messaging If you choose to receive text messages, we may send appointment reminders, order updates, project status notifications, customer service communications, and promotional offers (only if you have opted in). Message frequency varies. Message and data rates may apply.

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Reply STOP to opt out or for help, reply HELP
Or contact us at support@company.com
Or call (405) 299-5246

 

No Sale or Sharing of Personal Information Cross Timbers Supply Co. does not sell, rent, trade, or share your personal information with third parties for marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties under any circumstances. Information may only be disclosed when necessary to process secure payments, comply with applicable law, respond to lawful requests, protect our legal rights, prevent fraud, or through trusted service providers acting on our behalf under confidentiality obligations.

 

Cookies

Our website may use cookies to improve website performance, remember preferences, analyze traffic, and enhance the customer experience. You may disable cookies through your browser settings.

 

Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your information. However, no electronic transmission or storage method is completely secure.

 

Your Rights

You may request access to, correction of, updating of, or deletion of your personal information (subject to legal recordkeeping requirements) and may withdraw consent for marketing communications.

 

Third-Party Links

Our website or social media pages may contain links to third-party websites. We are not responsible for their privacy practices.

 

Children's Privacy

Our services are not intended for children under 13, and we do not knowingly collect personal information from children.

 

Changes to This Policy

We may update this Privacy Policy from time to time. Updates become effective when posted with a revised effective date.

 

For questions about this policy or SMS communications, contact us at:

Cross Timbers Supply Co.

Email: CustomerService@CrossTimbersSupplyCo.com

Phone: (405) 299-5246